Derceto Aquadapt Software for Water - Support and Maintenance

We highly recommend our clients opt for an annual Support and Maintenance Agreement. It gives you 24/7 technical support and free selected upgrades and ongoing analysis of how the Aquadapt software is working within your system.

Support and Upgrades

Your Support and Maintenance Agreement gives you a priority response from our support team. Service Requests can be made via your secure online account and you can track progress and add information. It also entitles you to selected Aquadapt software upgrades, free! These can also be downloaded from your secure account. This support covers reconfiguration of your Aquadapt system to cover normal growth and general modifications to your system, so your Aquadapt system expands as you do.

Ongoing Analysis

This agreement also enables you to have ongoing analysis of your Aquadapt system to see how it is working and the results it's getting. This analysis can range from cost savings, to pump efficiency and flow smoothing.

Training

The Support and Maintenance Agreement also gives you ongoing training for new staff or new features. Training manuals are always available through your online account, but we can also arrange for an experienced Derceto staff member to come onsite.

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Press Release

Derceto Selected by The Artemis Project™ as a Top 50 Water Company for second year

San Francisco, CA (June 8, 2010) - Derceto Inc., today announced that it has been chosen by The Artemis Project™ as a Top 50 Water Companies Competition winner for the second year in succession. This award distinguishes Derceto Inc., as a leading company that is helping to build one of the great high-growth industries of the 21st Century. Derceto Inc., was selected by a panel of industry experts based on an integrated matrix of four criteria: technology, intellectual property and know-how, team and market potential .

“The Artemis Project’s Top 50 Water Companies Competition winners have excelled in key strategic areas in the emerging advanced water technology sector,” said Laura Shenkar, Principal of The Artemis Project.

Please visit www.theartemisproject.com/competitionpage.html for a full list of the 2010 Top 50 Water Companies Competition winners .

Mike Espejo - Technical Support Specialist (North America)

Mike Espejo brings over 20 years experience in the Water / Waste-Water Industry to his role at Derceto, with 18 years of that spent in the Operations Department of the 5th largest Water Company in California.

Based in Riverside County CA,  Mike utilizes his operations expertise to manage and provide in-country support to existing Derceto Aquadapt installations in North America. He also strengthens the delivery process for new Aquadapt installation projects with a particular focus on managing the essential operator input to project design and then deliver appropriate training during and after the installation.

Mike has previously supervised the Control Room at Eastern Municipal Water District. There he managed the Potable and Recycled systems along with System Control Operators, Dispatch Team and Planner / scheduler staff in a 24/7 operation.

Mike is certified by the California Department of Public Health and maintains T-3 Treatment Operators’ certificate and a D-5 Water Distribution System Operators’ certificate.

Derceto opens up office in Canada

Derceto Inc. responding to increased business in the Canadian market opened up an office in Toronto, Ontario earlier this year.  This office will provide closer contacts for our many Canadian customers and act as a springboard for increased future growth in the Ontario and wider Canadian market. 

Derceto, Inc. Announces Appointment of VP Sales

Press Release San Francisco Dec. 17th, 2007

Energy management company Derceto, Inc. is pleased to announce the appointment of Mr. Wes Wood Jr. to the role of Vice President of Sales effective from January 1st 2008. Wes Wood has a Bachelor of Science degree in Electrical Engineering Technology and 23 years of control systems experience working in the water and wastewater industry. During this time, Wes has held a number of positions ranging from Design Engineer and Project Manager through to Regional Sales Manager and President & CEO of an Instrumentation and Controls company in the Southeastern U.S. In joining the Derceto team, Wes will add considerable experience and strength to sales, delivery and support activities in North America.

Derceto Selected as a GoingGreen 100 Top Private Company

Derceto is pleased to announce that we have been chosen by California based AlwaysOn as one of the GoingGreen 100 Top Private Companies for 2007. The first-annual elite GoingGreen 100 list was compiled by the AlwaysOn editorial panel. In order to be eligible for the GoingGreen 100 list, companies had to be peer-nominated, with AlwaysOn receiving more than 500 nominations from venture investors, investment bankers and other industry experts.

More Press Releases >>

 

Awards

EMWD wins AWWA Energy Management Award for Aquadapt project

EMWD Award

Derceto Inc., is pleased to report that Eastern Municipal Water District (EMWD) was chosen by the California-Nevada Section AWWA as the recipient of the 2007 Outstanding Energy Management Award for their Derceto Aquadapt software implementation. Congratulations to EMWD on a successful project and a well deserved outcome

A copy of EMWD's press release can be found here

Derceto CTO wins Entrepreneur of the Year 2005

NZEA Awards

Derceto's Chief Technical Officer, Simon Bunn, won the Entrepreneur of the Year Award at the New Zealand Engineering Excellence Awards held in Wellington in December 2005.

Association of Consulting Engineers (NZ) Awards 2002

At the 2002 ACENZ* Awards Derceto took one of the two gold awards for the most outstanding projects of 2002.

"The software has proved to be robust, user-friendly, flexible and reliable, and since its introduction into the system in June 2000, has effected substantial savings for the client."



More Awards >>